The 19th ecos pro User Meeting will take place on 15 – 16 April 2010 at the Suhl Congress Centre. This year’s event, at which 150 participants from 60 leisure time facilities in Germany and bordering foreign countries are expected, is dedicated to the motto of "Service as a Customer Loyalty Tool".

Well-known branch experts will highlight the varied facets of customer relations management in numerous presentations, lectures and workshops and present new trends and tools for sustainable service concepts. Field reports from the operators of spas and health resorts shed light on the practical suitability of solutions. 

At the accompanying exhibition, leading industrial businesses present their innovations for successful guest management. Please see the enclosed agenda for further information.